Relentless in the pursuit of customer satisfaction

Atlas Hydraulics Inc.

T: 519.756.8210

369 Elgin Street P.O. Box 36

Brantford, Ontario N3T 5M3


Atlas Hydraulics Inc. Terms and Conditions


Prices are based on the applicable quotation and are subject to change without notice.  Quoted prices exclude any or all applicable taxes. Clerical errors will be a basis for cancellation of prices, terms, etc. upon notification to the customer.


All purchase orders are subject to approval and acceptance by Atlas Hydraulics Inc. ("ATLAS HYDRAULICS”)




Material is shipped F.O.B. ATLAS HYDRAULICS, BEST WAY at our discretion, unless otherwise stated.  ATLAS HYDRAULICS shall be excused and not liable for loss or consequential damages due to delays caused by accident, material shortages, strike, fire or other causes beyond our control.


Shortage and damage claims shall be filed with ATLAS HYDRAULICS within thirty days (30 days) of the date of shipment.  The measure of damages shall not exceed the purchase price of the material delivered.




Invoices are due and payable in Canadian Funds, unless otherwise stated, within thirty days from the invoice date.  Interest of 1.5% per month will be charged on overdue accounts.  Discrepancies on the invoice must be reported to ATLAS HYDRAULICS in writing within 15 days of the invoice date.



Only unused, standard stock items, may be considered for stock returns.  Products containing Hose Assemblies or O’Rings are not considered for stock returns.  Parts must be properly identified, free from damage, contamination or corrosion, contained in the original packaging and purchased from ATLAS HYDRAULICS, less than 180 days prior to the return date.  Permission must be requested and received from the Atlas’ Customer Service Rep. and a "Return Materials Authorization”  ("RMA”) issued. Shipment must be accompanied by the RGA and sent to ATLAS HYDRAULICS PREPAID.   Credit in the amount of the original invoice value, minus a restocking charge (negotiated, but a minimum of 20%) will be issued after the items have been restocked.



Atlas Hydraulics products are warranted against defects in workmanship and material for 18 months from receipt and/or 12 months/2000 hours of service whichever comes first, unless a separate manufacturers’ warranty applies.  Defective material will be replaced, repaired or credited at the discretion of ATLAS HYDRAULICS.

Liability is limited to the invoice value of the defective item(s).  ATLAS HYDRAULICS products shall carry no other warranty, either expressed or implied.


Improper storage or use, design flaws, operation beyond rated capacity, substitution of parts or any other alterations, shall void this warranty.  ATLAS HYDRAULICS shall carry no warranty for engineering or design assistance or recommendations.  Responsibility for the customers’ design lies solely with the customer.


When ATLAS HYDRAULICS’ product is suspected to be defective or non-conforming to quoted specifications, the customer is to inform ATLAS HYDRAULICS’ Quality Assurance Department and request written authorization for return or rework. Rework by the customer, WITHOUT  WRITTEN  AUTHORIZATION  shall void all warranties and credit claims.


Packaging of returns must prevent damage, contamination and corrosion.  Return shipments must be sent to ATLAS HYDRAULICS pre-paid, per our instructions.  Credit will be issued after verification of the reported defect.